Create the hosting account

Prerequisite info:

1. Domain name
2. Domain is registered at: (e.g., GoDaddy, Network Solutions, Enom)
3. Registrar credentials
   • Username
   • Password
4. Name of person or company owning the domain.
5. Primary contact for this account. (Must be a person.)
6. Email address for primary contact.
7. Username: <6-8 characters; get from customer>
8. Catch-phrase: 6 to 12 word phrase.
9. Catch-phrase question: Question to which the catch phrase is the answer.
   Example catch phrase: “Santa Clause is coming to town”
   Example catch phrase question: “What is my favorite Christmas song?”
10. 4 digit number
11. 4 digit number question: Question to which the 4-digit number is the answer.
    Example 4 digit number: 1103
    Example 4 digit number question: “What’s my birthday in mmdd format?”

Do this:

1. Use the password convention to create a password for this account.
2. Open the XWS reseller account (WHM).
   You need the XWS reseller account credentials to do this.
3. Select Account Functions > Create a New Account.
4. Enter the domain info (see above prereq info):
   • Domain name
   • Username
   • Password
   • Email: [email protected]
   • Choose a package for this account. The default for a paying customer is dbrown_xws_200. The default for a freebie account is dbrown_xws_50.
   • Select “Create account.”
5. Log out

Configure Standard Email Accounts

Prerequisite info:

• Default forwarders:
  • admin -> [email protected]
  • admin -> {customer’s chosen email, if any}
  • abuse -> [email protected]
  • postmaster -> [email protected]
  • webmaster -> [email protected]
  • More customer-chosen forwarders.
  • List of customer chosen email accounts (specify IMAP or POP)

Do this:

1. Go to cpanel for XWS.
   Log in using the username and password for the XWS reseller account.
2. Select the new domain from the dropdown menu.
3. Create POP or forwarder accounts for each of the addresses collected above.

Configure customer-chosen email accounts

Prerequisite info:

• Have customer fill out a “my email accounts” questionnaire.
• Result of this should be a list of:
  • POP accounts: user/mail client, user/mail client, …
  • IMAP accounts: user/mail client, user/mail client, …
  • Forwarders: user/address-to-forward-to, user/address-to-forward-to, …

Change name servers at registrar

There are two scenarios here, both pretty common.

1. This is a new domain. There is no legacy website.
2. This domain has an existing website. The legacy website should stay live until the new site is ready to go live.

We’ll label case 1 as “New Site.” We’ll label case 2 as “Legacy Site.”

If “New Site,” you should set the name servers at the registrar right away. This makes future steps easier.

If “Legacy Site,” do not change the name servers now. Leave the old site running until the new one is ready to go live.

Prerequisite info:

• Where is the domain registered? If GoDaddy or NetSol, things should be easy.
• Registrar credentials for the customer -or- Account exec setup (add link to how to do account exec w. various registrars.)
• Our name servers: ns369.websitewelcome.com and ns370.websitewelcome.com

Do this:

1. Log in to the registrar’s site. Use your credentials if you are an account exec. Use customer credentials if not.
2. Navigate to the domain manager > domain you’re creating > nameserver functionality. (Registrar-dependent instructions.)
3. Change the nameservers to the two above.

Install and configure Semiologic Pro

See Install & configure Semiologic Pro.